Home health care is a range of medical and non-medical services provided in the home to treat an illness or injury. It is often an alternative to hospital or facility-based care. Home health care can also be something utilized after a hospital or facility stay. However, it can also originate from physician offices and proactive patients and families looking to provide supportive care in the home to manage an illness or condition.

To qualify for home health services, you must have a doctor’s order and meet certain criteria, such as being homebound and needing skilled care.

Home health care is a range of medical and non-medical services provided in the home to treat an illness or injury. It is often an alternative to hospital or facility-based care. Home health care can also be something utilized after a hospital or facility stay. However, it can also originate from physician offices and proactive patients and families looking to provide supportive care in the home to manage an illness or condition.

Skilled home health care provides skilled medical services prescribed by a physician or a non-physician practitioner like an NP or PA. Non-medical home care typically includes assistance with activities of daily living, such as bathing, dressing, cooking, cleaning and laundry. This is often delivered by an agency called a Provider Service or Personal Assistance Service. HealthQuest does not offer these types of non-medical home care, but we do work closely with those types of agencies and are happy to refer once to you.

During a home health visit, a qualified healthcare professional will provide the services outlined in your plan of care. This may include assessments, treatments, and education.

The cost of home health care varies depending on the services you need and your insurance coverage. In most cases, Medicare covers 100% of our costs. Other insurances may vary on their level of coverage. HealthQuest accepts Traditional Medicare and some Medicare Advantage plans.

We will do our best to accommodate your request for specific clinicians. As a general guideline, we work in teams and try to maintain the same clinicians for your visits. It is important to understand that this is not always possible, but consistency and continuity of care are ideal to delivering positive outcomes.

We ensure the quality of our home health services by employing skilled and experienced professionals, regularly monitoring the care we provide, and seeking feedback from our clients. All staff members go through a thorough screening and credentialing process.

Yes, we provide skilled nursing care, as well as home health aide services, to meet the needs of our clients. Per Medicare guidelines, Aide Services cannot be provided alone in the Skilled Home Health setting. They must be supervised by either Nursing, PT or OT.

No, unfortunately, we do not offer these services. However, we do work closely with these types of agencies and are happy to help refer one that fits your needs. Note that Medicare will not allow Skilled Home Health Care and Hospice at the same time. However, it will allow for Skilled Home Health Care and Palliative Care at the same time.

If you have a concern or complaint about your home health care, please contact our agency directly. We take all concerns seriously and will work to address them promptly.

Medicare does not allow you to have both of these services at the same time. In many cases our goal is to help patients graduate to out-patient therapy services.